Thomas Edwards

Billing Terms & Conditions

Last updated: June 4, 2026

This page sets out how billing works when you shop with Thomas Edwards — what we charge, when we charge it, and what happens if something goes wrong with a payment. It sits alongside our Terms of Service, Shipping Policy, and Returns & Refunds Policy, which together govern your purchase.

Currency & Pricing

Every price on our store is displayed in US Dollars (USD). The amount shown at checkout — the item total, plus our flat $4.99 shipping and any applicable taxes — is the full and final amount you'll be charged. We don't add fees after the fact.

Prices may change from time to time, but the price you pay is always the one displayed when you complete your order. In the rare case an item is listed at an obviously incorrect price due to a typographical or technical error, we reserve the right to cancel the order and refund you in full before it ships — we'll always contact you first.

Accepted Payment Methods

We accept the following at checkout:

• Visa, Mastercard, Maestro, Discover, Diners Club, UnionPay, and Elo
• Express checkout via Shop Pay and Google Pay

All payments are processed in USD. If your card is issued in another currency, your bank will convert the amount at its own exchange rate and may apply its own fee — that part is between you and your card issuer.

When You're Charged

Your payment method is charged at the moment your order is placed, not when it ships. Once the charge goes through, you'll receive an order confirmation email itemizing exactly what you paid. If you cancel before processing begins, the full amount goes straight back to your original payment method.

Billing Information

When placing an order, you agree to provide billing details that are current, complete, and accurate, and you confirm you're authorized to use the payment method provided. A mismatch between your billing address and your card issuer's records is one of the most common reasons a payment is declined, so it's worth double-checking before you confirm.

Payment Security

Checkout is handled by Shopify's PCI-DSS compliant payment infrastructure, with every transaction protected by SSL encryption. Your card details travel directly to the payment processor — they never touch our servers, and we have no ability to view or store your full card number.

Declined or Failed Payments

If a payment doesn't go through, your order won't be placed and we won't hold any funds — though your bank may briefly show a pending authorization, which drops off automatically within a few days. Common fixes include checking the billing address matches your card statement, confirming the card hasn't expired, or trying an alternative payment method. If it keeps failing, your card issuer can usually tell you why, or you can reach out to us and we'll help where we can.

Fraud Prevention

To protect our customers, orders are screened for signs of unauthorized card use. If something about an order needs a second look, we may contact you to verify details before dispatch, and we reserve the right to cancel and refund any order we reasonably believe to be fraudulent.

Refunds & Chargebacks

Approved refunds always go back to the original payment method, and can take up to 20 business days to appear depending on your bank — full details are in our Returns & Refunds Policy. If you ever spot a charge from us you don't recognize, please email us before opening a dispute with your bank; nearly every billing question can be resolved faster directly with our team.

Taxes

Where sales tax applies, it's calculated automatically at checkout based on your delivery address and shown as its own line before you pay, so there are no surprises on your statement.

Changes to These Terms

We may revise these Billing Terms from time to time. Updates will be posted on this page with a refreshed "last updated" date, and apply to orders placed after that date.