We offer a flat rate of $4.99 for standard shipping across the United States, no matter the size of your order.

Orders are dispatched within 1–2 business days. Once shipped, standard delivery typically takes 5–7 business days within the United States.

As soon as your order ships, we'll email you a tracking number so you can follow its journey to your door. If it hasn't arrived, check your spam folder first, then reach out to us.

As orders are dispatched within 1–2 business days, our window to cancel is short. If you need to cancel, contact us immediately at support@thomas-edwards.com. We'll do our best, but we can't guarantee cancellation once your order is being processed.

We're sorry to hear that. Please email support@thomas-edwards.com within 7 days of receiving your order and include a photo of the issue. We'll make it right as quickly as possible.

Once we've received and inspected your return, we'll process your refund to the original payment method. Please allow up to 20 business days for the amount to appear, depending on your bank or card provider.

Email us any time at support@thomas-edwards.com. We're available Monday to Friday, 9:00 AM to 6:00 PM EST, and aim to reply within one business day.